did you find it?

3 Results. Dont see the answer to your question? Contact Us or go back to the Category View.


"Returns "

Q:How do I cancel my order?

A:If you want to cancel your order, please use the "cancel my order" button found here and follow the steps.

Q:How do I return or exchange my shirt?

A:We accept all returns and exchanges within 90 days of placing the order. You can submit a request using your account here: Order Status. You will need your email and security key (found on your order confirmation) to access this page.

For exchanges, there is a reshipping fee of $4.99 USD per item for US orders and $5.99 USD per item for international orders. We accept debit/credit cards or PayPal for these fees. Exchanges can be performed one time per item ordered. Please call or email us for additional information.

For returns, we will process a refund for the original price of the shirt, not the shipping costs we paid to get it to you, as quickly as possible. Refunds typically take 3-5 business days to process once we have issued them.

**There may also be a $3 resizing fee if you are going from the S-XL size range, up to the 2XL-5XL. The resizing fee only applies if you move between those two size groups.

Q:You made a mistake on my order.

A:If it has to do with specific colors of ink or the shirt, the digital images we display have the most accurate color possible. However, due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Otherwise, our bad. It doesn't happen often, but nobody's perfect. If your receive the wrong item or if there is a defect in any way, please email sales@sunfrogshirts.com, and we'll work with you to make it right. Often, this will simply require that you send us a pic of our error so we can a) verify your claim and b) shame the offending department. There is no need to send it back to us, please keep it and make whatever use you can out of it, even if it is just as a donation to your local clothing charity.



Call us
989-282-3119

Hours
Sunday Closed
Monday 9:00 am- 11:00 pm
Tuesday 9:00 am- 11:00 pm
Wednesday 9:00 am- 11:00 pm
Thursday 9:00 am- 11:00 pm
Friday 9:00 am- 11:00 pm
Saturday 9:00 am- 3:00 pm

You have questions. We have answers! Use the form below to contact us!


SunFrog.com
1782 O'Rourke BLVD
Gaylord MI 49735
USA

P: 855-578-6376